FAQ

We have warehouse located in China, Philippines, and Brazil, the products will be dispatched directly from the warehouse to your designated place.

Yes. Please contact our support if you want an invoice, we will send it to you as soon as possible.

We are a solar lamp manufacturer with more than 10 years of experience in Integrated Solar Light, also with over 100 Patents,100 Staffs and 3000 Square Meters Office Aare.

Yes. OEM/ODM are welcome, we can provide quality custom solar lights and solar power systems. We have a professional R&D team that provides both OEM and ODM services. MOQ is flexible and negotiable. ODM will as per our final decision.

Yes, we have. The MOQ is more than 100pcs for the Foreign Wholesalers and Distributors, the MOQ of the sample is 1 piece.

We support Drop Shipping Service even for one-piece Sample order, providing you risk-free experience. But you shall make full payment and shipping fee will be at your expense.

All of the products are popular with customers, especially to our All in One Solar Street Light, which will bring distributors and retailers decent profit. Feel free to contact us for the detailed all-in-one solar street light price list.

Yes, all our products have passed strict quality tests and have attained ISO9001, CE, RoHS, IES, TUV IP65/66, MSDS, etc.

We have stocks most of the time. We will send the goods within 48 hours after you place an order. We may delay the shipment due to holidays. You could contact our customer support to place an order if there is no stock.

We have cooperation with DHL or TNT or UPS etc. of Air Express or Express, enjoying more discounts and special offers from them compared with other express. It will save you a great amount of shipping fee if you choose them, the same as to the Sea Transportation. Please contact our support team if you want another shipping method, we will give you as much support as we can.

Shipping Cost is calculated based on weight and size of your order. All Shipping details are subject to the specifications on our website. Please contact our support team if you have any problem.

Usually, we will ship the goods within 1~2 Days after you place an order. Please contact us as soon as possible if you submit a wrong address and we will correct it.

We accept T/T, Western Union, L/C. Please contact us if you need to use an alternate payment method, we will offer you support as much as we can.

We will process your order and ship your goods within 1~2 Days after you place an order. If you want to cancel the order, please contact our support within 2 hours after placing an order; The order cannot be canceled once the products are dispatched from our warehouse. You could reject the goods when your order arrives, but you will be responsible for the return shipping charges.

We can exchange the goods with defects or refund your money within 7~15 days after we receive the package. But you should contacts us first and cover the shipping cost if you want to return the products. For more details, please refer to our Terms and Conditions.

Generally we provide 2~5 years free warranty, but specific warranty period is subject to manuals of different products.